Works
More to come soon…
About Me
Design
Research
Engineer
Photograph
I’m Hannah (Han-Shin) Shing, a UX designer with a strong information background and hands-on experience in both UX design and research. I have extensive experience using Figma to build and maintain robust design systems, as well as creating highly interactive prototypes that bring designs to life.
Through two finance-focused internships, I’ve mastered conducting user research, leading usability testing, and transforming insights into impactful, technically feasible design solutions. Currently, I’m pursuing an MS in Human-Computer Interaction at the University of Maryland, specializing in generative AI-driven UX design and accessibility.
Experiences
Design
Research
UX Designer & Researcher Intern
Nan Shan Life Insurance
Mar. 2024 – May 2024
｜
Taipei, Taiwan
Interface Design & Design System Integration: Redesigned and standardized shared components across two internal tablet apps used by insurance agents, integrating optimized modules into the existing Figma-based design system to enhance consistency and ensure maintainability
Visual Design: Designed 5 App Store promo images for Nan Shan Fast-ID, aligned with brand guidelines
Heuristic Evaluation & Usability Testing: Identified and addressed 22 UX issues in a B2B2C insurance platform through heuristic evaluations and 6 usability tests
Research Process SOP: Standardized the usability testing process by developing SOP documentation, improving team efficiency and ensuring procedural consistency
Research
UX Researcher Intern
GOOD FINANCE SECURITIES
Apr. 2023 – Sep. 2023
｜
Taipei, Taiwan
• Concept Testing: Led testing to assess user acceptance of new trading methods through 7 prototype testing and interviews, providing actionable insights for cross-functional teams
• Usability Testing: Led testing for a new app version, driving 25 interface and user flow improvements
• Customer Acquisition Research: Conducted 17 in-depth interviews, validating new app features' potential to enhance the trading experience and drive new user acquisition
• Data Visualization: Built a real-time customer satisfaction dashboard based on 200+ NPS questionnaires utilizing Tableau, enabling the leadership team to make data-driven decisions for service improvements
Design
Design Lead
The Federation of Taiwanese Student Association in Washington DC
Aug. 2024 – Present
｜
Maryland, USA
• Social Media Design & Branding: Designed 30+ Instagram visuals for event promotions and team branding, including the Career Workshop (~100 attendees) and Spring Banquet (320 signups), enhancing engagement and reinforcing brand identity
Education
University of Maryland
MS in Human-Computer Interaction (HCIM)
Sep. 2024 – May 2026
｜
Maryland, USA
• Related Courses: Generative AI in UX, Personal Health Informatics & Visualization, Accessibility Evaluation
National Cheng Kung University
BMS in Industrial and Information Management
Sep. 2018 – June 2022
｜
Tainan, Taiwan
• GPA: 4.02/4.30 (3.94/4.0), with Academic Excellence awards in Jan. 2021 and June 2021 (Top 5%)
Works
More to come soon…
About Me
Design
Research
Engineering
Photography
I’m Hannah (Han-Shin) Shing, a UX designer with a strong information background and hands-on experience in both UX design and research. I have extensive experience using Figma to build and maintain robust design systems, as well as creating highly interactive prototypes that bring designs to life.
Through two finance-focused internships, I’ve mastered conducting user research, leading usability testing, and transforming insights into impactful, technically feasible design solutions. Currently, I’m pursuing an MS in Human-Computer Interaction at the University of Maryland, specializing in generative AI-driven UX design and accessibility.
Experiences
Design
Research
UX Designer & Researcher Intern
Nan Shan Life Insurance
Mar. 2024 – May 2024
｜
Taipei, Taiwan
• Interface Design & Design System Integration: Redesigned and standardized shared components across two internal tablet apps used by insurance agents, integrating optimized modules into the existing Figma-based design system to enhance consistency and ensure maintainability
• Visual Design: Designed 5 App Store promo images for Nan Shan Fast-ID, aligned with brand guidelines
• Heuristic Evaluation & Usability Testing: Identified and addressed 22 UX issues in a B2B2C insurance platform through heuristic evaluations and 6 usability tests
• Research Process SOP: Standardized the usability testing process by developing SOP documentation, improving team efficiency and ensuring procedural consistency
Research
UX Researcher Intern
GOOD FINANCE SECURITIES
Apr. 2023 – Sep. 2023
｜
Taipei, Taiwan
• Concept Testing: Led testing to assess user acceptance of new trading methods through 7 prototype testing and interviews, providing actionable insights for cross-functional teams
• Usability Testing: Led testing for a new app version, driving 25 interface and user flow improvements
• Customer Acquisition Research: Conducted 17 in-depth interviews, validating new app features' potential to enhance the trading experience and drive new user acquisition
• Data Visualization: Built a real-time customer satisfaction dashboard based on 200+ NPS questionnaires utilizing Tableau, enabling the leadership team to make data-driven decisions for service improvements
Design
Design Lead
The Federation of Taiwanese Student Association in Washington DC
Aug. 2024 – Present
｜
Maryland, USA
• Social Media Design & Branding: Designed 30+ Instagram visuals for event promotions and team branding, including the Career Workshop (~100 attendees) and Spring Banquet (320 signups), enhancing engagement and reinforcing brand identity
Education
University of Maryland
MS in Human-Computer Interaction (HCIM)
Sep. 2024 – May 2026
｜
Maryland, USA
• Related Courses: Generative AI in UX, Personal Health Informatics & Visualization, Accessibility Evaluation
National Cheng Kung University
BMS in Industrial and Information Management
Sep. 2018 – June 2022
｜
Tainan, Taiwan
• GPA: 4.02/4.30 (3.94/4.0), with Academic Excellence awards in Jan. 2021 and June 2021 (Top 5%)
works
More to come soon…